Equipment we supply, such as routers and leased-line equipment, remains ours. If you cancel a service, please return it within three working days of the service ending.
Send it to:
Exeltel Limited, Hyde Park House, Cartwright Street, Hyde, SK14 4EH
- Label the box with your business name and, if you have it, your account number.
- Use a tracked service and keep the receipt.
Openreach ONT boxes on Full Fibre lines belong to Openreach — leave them on the wall.
Equipment you bought outright, such as desk phones and headsets, is yours to keep.