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Broadband
11 articles
Full Fibre (FTTP), SoGEA and SoADSL: installation, first checks, speeds, Wi-Fi and router settings.
- FTTP, SoGEA and SoADSL explainedThe three types of business broadband we offer and how they differ.
- Your broadband installation dayWhat to expect when Openreach installs your broadband.
- No internet on Full Fibre (FTTP): first checksCheck the ONT lights and your router before reporting a fault.
- No internet on SoGEA or SoADSL: first checksRouter, cabling and master-socket checks before reporting a fault.
- Slow broadband: how to test and improve your speedRun a fair speed test and fix the most common causes.
- Getting the best Wi-FiSimple ways to improve Wi-Fi coverage and reliability in your office.
- Router settings for your own routerConnection settings if you use your own router instead of ours.
- Your broadband login detailsFinding the username and password for your own router.
- Static and routed IP addressesYour fixed IP address, routed IP ranges, and when you need them.
- Sending email through the SMTP relayUsing our supplier’s SMTP relay for scanners, alarms and other devices.
- Returning a router or equipmentWhere to send equipment back when a service ends.
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